Chapman Honda Tucson Reviews

On time service

A BIG thank you to everyone who helped us purchase our new CRV yesterday. Everyone we encountered was professional and very helpful.

Angel Gameros never disappoints in his duties as service advisor. Professional, yet very personable, he keeps me informed as to status of the work being performed by your techs since I usually remain at your dealership.

When I arrive for my service appointment on 4/16, my name could not be found on the list of reservation times. I explained I had my computer and could access the confirmation and reminder and was told there was no problem and Shawn came and got all my information and had my Pilot whisked to service which was all completed within the next 40 minutes including the car wash. Her attention and smile and searching for the reason my reservation was not on the list was great. This was my first service and I was greatly impressed.

Since my previous service is no longer with Chapman, I'm more than happy that Matt is my new go-to service person. He's very knowledgeable and perfectly suited for his position at Chapman. I feel very confident that Matt is my service rep.

Best experience ever in purchasing an automobile, Rose Ballis worked with me online thru most of the process and most of the pricing, I had a very aggressive price point and Chapman Honda (Rose) did a great job in working with me to come up with a fair price. Rose has been delightful to work with and are looking forward to see her in the future as we have are vehicle serviced at Chapman Honda, Also a shout out to Sylvia in the finance department, personable, friendly and professional, excellent experience.

Mr. Soto explained in detail serviced items and provided me options for my next service.

Initially, went to look, but like buying a puppy, once you start, you end up buying. Our salesman, David Valenzuela, is an Acura salesman, & after looking at the RDX, I thought too big, so he drove us over to the Honda dealer. He was knowledgeable, efficient, polite, and personable, and answered all questions. All along the long process, everyone was nice, offered water or popcorn, & tried to ease the long wait. I’m committed to Honda products, as I feel they are dependable. I traded my 2005 Acura, they gave me a good trade, as the car was in great shape with very low miles. I feel I was treated fairly & am extremely happy with my cute HRV.

Had to get new compressor.did a great job

I'm very pleased with the service I received at Chapman Honda during my appointment on April 11, 2018. Matthew McDonald was very helpful and answered all of my questions. He was kind and knowledgeable. Some of my questions were obvious "no brainer" types, but I wanted to be sure I understood certain things about my Accord. The service was fast and efficient and everyone I met was pleasant and helpful.